Privacy Policy
We, CredAster (Herein referred to as “CredAster”, “we” or “us”) understand the importance of the protection and privacy of the transaction and information therefore, we protect, secure and keep private all your details, and transactions under this privacy policy. This Privacy Policy delineates the accumulation, usage, mobilisation and circulation of the information derived from the users, subscribers, doctors, third person or any other person, whosoever has access to the website I.e www.credaster.com / www.curaster.com or the mobile Application “CurAster” or any link that direct user to the web page related to the Application in the course of providing services as defined under terms and condition to you.
We would suggest you read the privacy policy carefully. The provisions governing the privacy policy are:
Section 43 A, IT, Act,2000
Rule 4 of IT Rules,2011 &
Regulation 3(1), IT, 2000
Section 69, IT, 2000 etc.
The website /Application of CredAster respects your privacy and works to abide by all applicable laws regarding the flow and transfer of data. By rendering our services, and access to the CredAster website/ Application, you voluntarily accept that you have read and understand the privacy policy, and agree to the implied terms mentioned herein and terms of use of your information following the privacy policy.
General Terms:-
The user herein refers to the individual rendering service/services from CredAster’s website /Application. Health care service provider (HSP) herein refers to the professionals, or individuals providing any kind of service on our website/ Application.
Implied Terms:-
You certify that You have the legal capacity to enter into a contract under Indian law, specifically the Indian Contract Act, of 1872, and that You have read, understand, and agree to the practices and policies outlined in this privacy statement.
You also confirm that you agree to be bound by the privacy statement by accessing or using the platform/application/service or by otherwise providing us with your information.
You hereby agree that We may collect, use, share, and disclose Your information in the ways that is disclosed in this Privacy Policy. Use of the CredAster Application, the Services, the Platform any such amendment constitutes your acceptance of our right to update, modify, add, or remove portions of the provisions of this privacy statement at any time and in Our exclusive discretion, it seems to be an implicit acceptance of the Privacy Policy in its modified version.
You must periodically examine the Privacy Policy to stay informed of any updates or adjustments to the provisions.
You do so at your own risk and are solely responsible for adhering to any local laws that may be in force if you access or use the Services on the Application or the Site from a foreign country.
Personal Details
Information about you that is used to directly or indirectly identify you is known as personal information. The website may require such information to recognize you at any stage to provide you with the best service. It contains de-identified information that, when combined with other data we have at our disposal, would allow us to identify you. The personal information that is sensitive protected such as the account details of the individual, passwords of the bank account, sexual orientation, medical problems, and health issues and will only be transferred to the professionals who will essentially need the information to provide you with the desired services I.e doctors to consult according to your health issues and bank for the successful transaction of the money and fees whereas, they are bound not to disclose your details to any other third party. By selecting “I accept” when opening the Website/Application, You guarantee that any personal information you voluntarily give us, including financial and medical data, is used and disclosed in line with this privacy policy. Additionally, you guarantee that any other third parties (such as a kid or an employer) whose information you share with us have given their consent. We will proceed as indicated by your authority and won’t conduct our inquiries to confirm the validity of your authorization. Suppose you share information with us and we process it as a result and take steps following this Privacy Policy. In that case, you are fully accountable for your acts and omissions if you do not have appropriate authorization.
Collection of Data
All details you voluntarily choose to share with us via our application, websites, emails, live chat, phone calls, or other channels of communication;
Information that we gather from healthcare service providers such as physicians, hospitals, diagnostic centres, etc., to whom you grant permission to share your personal information;
Any group company of the company, affiliate, associate, subsidiary, holding company of the company, associates, and subsidiaries to whom you have provided data permission to share such information.
Data Usage
We utilize your data for General (patients and practitioners);
Provide registration for our services, for identification, communication, and notification purposes, as well as to comply with the terms and conditions.
analysis, research and disclosure to its affiliates, agents and authorities (as necessary), delivering you customized health data, for different healthcare and wellness plans, and personalized services; enhancing our goods and services;
conducting research and analysis to create practical solutions; addressing your requests, questions, and concerns regarding our services, as well as other customer service-related tasks; examining, upholding, and settling conflicts;
to contact you to tell you of new Services and offers, solicit your opinion, help you complete transactions, or address any other problems you may be having with the usage of the Services; to deliver notifications, messages, alerts, and new offers related to the use of our services available through the CredAster or CurAster website / mobile Application;
fulfilling our commitments under any contract with our contractors or business partners;
technical management, website/ Application customization, and other basic business and administrative goals;
to give you information about special promotions, offers, new features, deals, as well as information on third-party offers
electronic health record creation and upkeep in the Personal Health Record (PHR) database; to share with your preferred HSP in the professional Group, including physicians, medical facilities, and diagnostic centres who might provide you services through our Platform and complete any orders that you might place utilizing our services.
Duration To Keep Information
We preserve your data for as long as it is necessary to keep and to provide you with our services or as may be required by any law. We store your personal information in line with applicable legislation. Your personal information is stored only by us for legitimate uses. De-identified data is retained for a longer time for statistics and research purposes. However, it is impossible to ascertain a limited period to hold your data. The data captivity depends on the time and duration for which you endeavour our services, we might ask you to re-fill your details even if the data is saved. We are not bound to keep your data, and we are free to remove any or all of it without incurring any costs. However, if we think it might be important to stop fraud or potential misuse, or if it’s mandated by law, or for other justifiable reasons, we might keep your data. We might keep your data on file in anonymised form for future analysis and research.
Information Transmission and Disclosure
To the extent permitted by applicable law, we may disclose and, in some situations, transmit your personal information to such entities as necessary to deliver services to you as well as value-added services or other third-party products and services. You hereby consent to these entities’ possible locations being inside or outside of India. The following is a list of potential recipients of information that we may disclose or transfer:
Company Providing Services We share personal data with businesses that perform services for us, such as hosting websites, storing data, providing software, sending emails, marketing, processing payments, offering customer care, and conducting surveys. These businesses must safeguard your data whether they are based in India or elsewhere.
On a need-to-know basis, we may additionally disclose information to personnel, data processors, consultants, business partners, and technology partners. These organizations would be required by contract to protect the privacy of your data. Your private information may be given to the Health Service Providers of your choice if you are an end user.
Business Alliances To the extent permitted by applicable law, we may disclose or transfer some of your information to organizations affiliated with us, affiliates, associates, subsidiaries, holding companies of the Company, associates and subsidiaries of the Company’s holding companies, including foreign organizations, and in particular group companies and affiliates engaged in the provision of goods and services. We may transfer any personal information to the relevant third party in the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any part of our business, including in connection with any bankruptcy or similar proceedings. Third-party with the same access and usage rights.
Law Administrating Organizations We follow section 69, The Information Technology Act, 2000-exception to the general rule of maintenance of privacy and secrecy of the information for govt. Satisfaction. We may share information with legislation enforcement agencies in response to legitimate information requests and other ways as prescribed by any currently applicable law, both inside and outside of India.
Other Third Parties We may additionally disclose personal data if we determine in good faith that such disclosure is reasonably necessary to exercise or defend our legal rights, to apply our terms and conditions, to prevent fraud, operate our business properly, or to safeguard our users. It is possible to share anonymized, aggregated data—which cannot be used to re-identify you with advertising, research companies, and other partners.
CHILDREN DATA
This site does not allow any minor child to access the website or application without the supervision of their parents . Where the personal information regarding a minor or of a child under the age of 16 years is shared by any person other than the child, or the child himself shall be deemed to be given by a competent person whose age is above 18 years and shall be solely responsible for any act or any circumstances arise out of it. The act of sharing personal information shall be deemed to authorize the website or the application to use such information by the privacy policy and under the terms and conditions of the website.
Data Protection
We are dedicated to protecting the privacy of the data that you upload to the CredAster/CurAster website and adhere to the generally accepted security measures for the protection of the website and the data you supply or upload. We take reasonable administrative, physical, and technical security precautions to protect the information you submit with us; subscribe on the website, and fill in the Application. To prevent unauthorised access to your data, we also have extensive internal policies in place. We take the necessary measures to guarantee the privacy and security of your information by requiring that third parties with whom we exchange data adhere to an acceptable degree of security policies and processes. However, unless it is a direct and predictable result of our negligence or failure to comply with the law, we are not liable for any loss, authorized access, security issue, or harm to you that results from the misuse of your personal information. You agree that we are not liable for any actions taken by third parties on your part that result in loss, harm, or damage to you or another person. When you use your electronic devices to access our services, the company is not responsible for any data loss or theft that results from unauthorized access. Additionally, you must hold the Company harmless by the Terms of Use.
Users Right
You have the right to alter, update, correct, delete, enter, and re-enter your personal information. We will attempt in good faith to implement the suggested changes in our active databases.
DISCLAIMER: If any information provided by the user is untrue, erroneous, obsolete or incomplete (or later becomes untrue, erroneous, obsolete, or incomplete), or if we have good reason to suspect that it is false, fabricated and untrue then, We have the absolute right to stop offering you the Services if we believe that the information you have supplied is false, erroneous, obsolete, or incomplete.
If your personal information is contained in documents relating to a prosecution and all related proceedings have not yet been concluded, we may not be able to correct, delete, or update it in certain situations.
You have the right to refuse to submit any medical or other information that you deem private if you choose not to disclose any information until it is mandatory to provide the user services.
Changes to this Privacy Policy
The privacy policy is dynamic and may change accordingly, the user must stay updated and is advised to read the policy carefully.
Jurisdiction/ Dispute Resolution
This policy shall be governed, construed, interpreted and regulated according to the laws of India. Any dispute, or grievances arising from the CredAster/CurAster website/ Application shall be subject to the exclusive jurisdiction of the court of Delhi, India. At first, the parties shall try to solve the dispute via communication, discussion if, unresolved shall go further for arbitration. The arbitration shall be in Delhi, INDIA. The arbitration award shall be binding on both parties and the cost incurred which shall be equally distributed among the parties.
Grievances
If any user of the CredAster/CurAster website or Application has any problem in using the site, changing personal information or regarding any other service provided by the Application may write its grievances or FAQs on _____________________
Please refrain from using this site, the Application, or any services if You do not agree with any of the terms and conditions of this privacy statement. This privacy statement could be modified at any time without prior notice. Please frequently revisit this policy on this Site or the Application to ensure that You are aware of any updates.
